Privacy Notice

Last updated: November 5, 2026

1. Scope and Responsible Business

This Privacy Notice explains how personal information is handled when you browse Morvellam, place an order, contact us, or use related store services.

The operator is Xiamen Liuhui Electronic Technology Co., Ltd., trading as Morvellam. Where we determine the purposes and means of processing, we act as the controller or business, as applicable under relevant privacy law.

2. Information We Handle

Depending on your interaction with us, information may include:

• Contact details, including your name, email address, telephone number where supplied, and delivery or billing address.
• Order details, selected products, transaction amounts, payment status, returns, refunds, and shipment records.
• Account information and preferences where account functions are available.
• Customer service messages, product model information, serial numbers, and troubleshooting materials you provide.
• Device and browser information, IP address, online identifiers, referring pages, and interactions with store features.
• Subscription choices, cookie preferences, and marketing consent records.

Payment providers process payment credentials through the services available at checkout. Do not email full card numbers or security codes.

The fact that a product has a microphone or wireless connection does not establish that Morvellam receives recordings, listening history, or nearby-device data. If a specific product or companion service involves additional data processing, the relevant notice must be provided before that processing occurs.

3. Sources of Information

Information may come directly from you, from your use of the website, and from service providers involved in payments, delivery, customer support, security, or other store functions.

Where marketing or analytics services are enabled, those providers may supply information about website activity or campaign interactions, subject to applicable law and your choices.

4. Why We Use Information

We use information to:

• Process purchases and arrange fulfillment.
• Provide order updates and customer assistance.
• Investigate product issues, delivery concerns, and refund requests.
• Maintain accounts and business records.
• Detect fraud, misuse, and security incidents.
• Improve store usability and service performance.
• Send promotional communications where permitted and consistent with your choices.
• Meet legal obligations and resolve disputes.

Where a legal basis is required, processing may rely on a contract, legal obligations, legitimate interests subject to applicable safeguards, or consent.

5. Service Providers and Disclosures

Our store uses Shopify for ecommerce services. Information may be shared with providers supporting payment processing, hosting, fulfillment, delivery, communications, customer support, fraud prevention, analytics, and advertising, where those services are used.

Disclosures are limited to purposes relevant to the service or another lawful basis. Some providers, including Shopify for certain processing activities, may act independently and explain their practices in their own privacy notices.

Information may also be disclosed to meet legal requirements, protect rights or safety, investigate unlawful conduct, or support a business transaction subject to appropriate safeguards.

6. Cookies and Advertising

Essential technologies support functions such as cart sessions, checkout, authentication, and security. Optional technologies may support analytics, personalization, or advertising.

Where applicable law requires prior consent, relevant optional technologies will be used only after that consent. Where an opt-out right applies, we will respect valid requests.

Disclosures of online identifiers or browsing activity to advertising partners can constitute a “sale,” “sharing,” or targeted advertising under certain laws, even when no money is exchanged.

You may contact service@morvellam.com to request an applicable opt-out or other privacy assistance. Where available, the store’s Cookie preferences or Your Privacy Choices control provides additional browser-based choices. Legally required preference controls must remain accessible.

We honor legally recognized opt-out preference signals, including Global Privacy Control, where required. Cookie-based choices can depend on the browser and device used.

7. Your Rights

Depending on your location and applicable law, you may have rights to:

• Know about or access personal information.
• Obtain a copy of information in an available portable format.
• Correct inaccurate information.
• Request deletion, subject to lawful exceptions.
• Withdraw consent.
• Restrict or object to certain processing.
• Opt out of sale, sharing, or targeted advertising.
• Limit certain uses of sensitive information.
• Appeal a decision concerning a privacy request.

Send requests to service@morvellam.com with the subject “Privacy Request.”

We may verify identity where appropriate and permitted. Authorized agents may submit requests subject to applicable authorization requirements. We do not require unnecessary identity verification for opt-out requests.

We respond within legally required periods and do not unlawfully discriminate against people who exercise their rights. Where an appeal is available, reply with the subject “Privacy Appeal.”

8. Marketing Messages

Use the unsubscribe option in promotional emails or contact us to stop marketing messages. Transactional communications, such as order confirmations, delivery updates, safety notices, and refund messages, may continue.

9. Retention

We keep information for as long as reasonably necessary for the relevant purpose, including fulfillment, support, accounting, fraud prevention, legal obligations, and unresolved disputes.

Retention depends on the information category and the circumstances. When information is no longer required, we delete or de-identify it where appropriate. A deletion request does not require us to remove records that must lawfully be retained.

10. International Processing

Our operator is located in China. Shopify and other service providers may process information in the United States and other countries.

Where international-transfer safeguards are required, we use the applicable recognized safeguards or another lawful transfer mechanism.

11. Children

The store is directed to adult purchasers, not children. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, contact us so we can investigate and take appropriate action. An adult purchasing a product for another person should not provide unnecessary information about a child.

12. Security and Updates

We use reasonable technical and organizational measures to protect information. No system can guarantee complete security.

We may update this Notice when our practices, services, or legal obligations change. The date above identifies the latest revision. Additional notice or consent will be provided where required.

13. Privacy Contact

Xiamen Liuhui Electronic Technology Co., Ltd., trading as Morvellam

Registered address:
Room 1401, No. 208 Yaojiang Li, Xianghe Subdistrict, Tong’an District, Xiamen, Fujian, China.

Email: service@morvellam.com
Service hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.